My hearing aid FAQ

Frequently asked questions and answers about using your hearing aids.

March 11, 2021

Do these hearing aids have a flight mode and how do I enter or exit flight mode?   

Do these hearing aids have a flight mode and how do I enter or exit flight mode?     Yes, the Kirkland Signature 10.0T hearing aids have a […]
January 15, 2020

What are the advantages of using a telecoil?

What are the advantages of using a telecoil?  There are many advantages of using a T-coil, such as: reduced environmental noise, improved signal to noise ratio, […]
January 15, 2020

Where can I use my T-coil program?

Where can I use my T-coil program?  Wherever you see the T-coil system sign you can activate this function within your hearing aids. In many countries […]
January 15, 2020

How do I activate the T-coil function on my hearing aid?

How do I activate the T-coil function on my hearing aid? The T-coil function will need to be added by your Hearing Care Provider (HCP). After […]
January 15, 2020

What is a telecoil?

What is a telecoil?  A telecoil (T-coil) is a small magnetic coil inside some hearing aids (e.g. KS 9.0 T). This coil functions as an antenna […]
March 4, 2019

How do I pair a second Bluetooth® device to my hearing aids?

How do I pair a second Bluetooth® device to my hearing aids?  Up to 8 devices can be paired to your hearing aids at the time. Only 2 can be […]
March 4, 2019

Can I hear Google Now in my hearing aids?

Can I hear Google Now in my hearing aids?  Yes. Google Now is compatible with your hearing aids. Start Google Now normally via the Android™ phone or […]
March 4, 2019

Can I hear Siri in my hearing aids?

Can I hear Siri in my hearing aids?  Yes. Siri is compatible with your hearing aids. Start Siri normally via the iPhone® or double tap on the hearing aid […]
March 4, 2019

How can I connect my hearing aids to a Bluetooth® landline phone at home?

How can I connect my hearing aids to a Bluetooth® landline phone at home?  Your hearing aids can be used as a headset with any phone […]
March 4, 2019

Which Bluetooth® version does my phone need to support my hearing aids?

Which Bluetooth® version does my phone need to support my hearing aids?  Your hearing aids are Bluetooth® 4.2 certified. Any mobile device that supports Bluetooth and Hands […]
March 4, 2019

Can I stream media (audio books, videos, music) from my mobile phone?

Can I stream media (audio books, videos, music) from my mobile phone?  Yes. Your hearing aids use Bluetooth Classic, the Hands Free Profile (HFP) and the Advanced Audio […]
March 4, 2019

It is too noisy and I can’t hear the phone call through my hearing aids.

It is too noisy and I can’t hear the phone call through my hearing aids.  If possible, increase the distance between you and the noise source. It is best to […]
March 4, 2019

How do I change the volume of a phone call with my hearing aids?

How do I change the volume of a phone call with my hearing aids?  Using your hearing aids there are 2 ways to change the volume […]