March 9, 2021

Why can’t I use the Easy Line Remote app on my smartphone?  

Why can’t I use the Easy Line Remote app on my smartphone?     To successfully download and use the Easy Line Remote app- check the […]
March 9, 2021

Why can’t I use the Easy Line Remote app to adjust the volume during phone calls? 

Why can’t I use the Easy Line Remote app to adjust the volume during phone calls?    Phone calls and the Easy Line Remote app adjustments […]
March 9, 2021

Why can’t I hear my hearing care professional in my hearing aids during a Remote Support session? 

Why can’t I hear my hearing care professional in my hearing aids during a Remote Support session?  The Remote Support session uses the loudspeaker of your […]
March 9, 2021

Video / sound quality is bad during a Remote Support session 

Video / sound quality is bad during a Remote Support session  This is how you can solve it:    Check your internet connection. The connection for […]
March 9, 2021

Do I need my mobile phone to connect to the TV Connector? 

Do I need my mobile phone to connect to the TV Connector?  You do not need your mobile phone to connect to the TV Connector.  The Easy […]
October 11, 2022

How to repair connection issues ocurring with Easy Line Remote on iPhone?

How to repair connection issues ocurring with Easy Line Remote  on iPhone? Sometimes a connection to the hearing aids cannot be established after an app update, […]
October 11, 2022

How to pair and connect rechargeable hearing aids to Easy Line Remote on iPhone®?

How to pair and connect rechargeable hearing aids to Easy Line Remote on iPhone®? To pair and connect rechargeable hearing aids, please launch Easy Line Remote […]
October 11, 2022

How to pair and connect non-rechargeable hearing aids to Easy Line Remote on iPhone®?

How to pair and connect non-rechargeable hearing aids to Easy Line Remote on iPhone®? To pair and connect non-rechargeable hearing aids, please launch Easy Line Remote […]
October 11, 2022

How to repair connection issues ocurring with Easy Line Remote on Android smartphones?

How to repair connection issues ocurring with Easy Line Remote  on Android smartphones? Android™ smartphones: Repairing connection issues ocurring with Easy Line Remote Sometimes a connection […]
October 11, 2022

How to pair and connect my hearing aids to Android™?

How to pair and connect my hearing aids to Android™? 1. Go to the Android phone’s home screen and tap on the “Settings” icon. 2.    In […]