July 10, 2020

PartnerMic Easy Line Tips

Easy Line PartnerMic Tips    I do not hear any sound from the PartnerMic  PartnerMic is switched off.  Make sure the device is turned on and fully charged.  PartnerMic is […]
July 10, 2020

Easy Line Remote Control Tips

Easy Line Remote Control Tips    No indicator light when a button is pressed  Remote Control is switched off or battery needs replaced  Switch on the […]
March 9, 2021

What can Tap Control be used for and where can it be adjusted in the Easy Line Remote app?

What can Tap Control be used for and where can it be adjusted in the Easy Line Remote app?  Tap Control can be found within the […]
March 9, 2021

Can I use the Easy Line Remote app on a tablet?

Can I use the Easy Line Remote app on a tablet?  The Easy Line Remote app has been optimized for use with smartphones, so we cannot guarantee it’s compatibility with […]
March 9, 2021

Using the Easy Line Remote app on two smartphones

Using the Easy Line Remote app on two smartphones  I have 2 mobile phones and one pair of hearing aids. Can I use the Easy Line Remote app on each […]
March 9, 2021

I cannot reconnect the Easy Line Remote app with hearing aids on Android phone after phone startup/restart 

I cannot reconnect the Easy Line Remote app with hearing aids on Android phone after phone startup/restart    Found with: Sony Xperia X compact- 7.1.1- Build 34.3.A.0.26  Remarks:  […]
March 9, 2021

Why can’t the Easy Line Remote app pair or connect to my hearing aids? 

Why can’t the Easy Line Remote app pair or connect to my hearing aids?  There can be several reasons why the hearing aids cannot connect. Try […]
March 9, 2021

Why can’t I use the Easy Line Remote app on my smartphone?  

Why can’t I use the Easy Line Remote app on my smartphone?     To successfully download and use the Easy Line Remote app- check the […]
March 9, 2021

Why can’t I use the Easy Line Remote app to adjust the volume during phone calls? 

Why can’t I use the Easy Line Remote app to adjust the volume during phone calls?    Phone calls and the Easy Line Remote app adjustments […]
March 9, 2021

Why can’t I hear my hearing care professional in my hearing aids during a Remote Support session? 

Why can’t I hear my hearing care professional in my hearing aids during a Remote Support session?  The Remote Support session uses the loudspeaker of your […]