March 3, 2019

How many hearing aids can one TV Connector pair with?

How many hearing aids can one TV Connector pair with?  The TV Connector can stream audio to an unlimited number of hearing aids. Each pair of […]
March 3, 2019

What is the range of the TV Connector?

What is the range of the TV Connector?  The TV Connector can stream audio up to 15 meters / 50 feet in any direction to send […]
March 3, 2019

Can I still receive phone calls while watching television with the TV Connector?

Can I still receive phone calls while watching television with the TV Connector?  Yes. If a call is received while streaming from a TV Connector, the […]
March 3, 2019

Why is the TV sound through my hearing aids too loud when I turn the TV on?

Why is the TV sound through my hearing aids too loud when I turn the TV on?  Different audio sources can have different output volumes.  a. If […]
March 3, 2019

Can I connect my TV Connector to my phone, tablet or computer and listen to music?

Can I connect my TV Connector to my phone, tablet or computer and listen to music?  Yes. The TV Connector can be used to connect to […]
March 3, 2019

I cannot hear any sounds from the TV in my hearing aids. Has the streaming from the TV Connector started?

I cannot hear any sounds from the TV in my hearing aids. Has the streaming from the TV Connector started?  If you cannot hear the sound […]
March 4, 2019

How do I change the volume of a phone call with my hearing aids?

How do I change the volume of a phone call with my hearing aids?  Using your hearing aids there are 2 ways to change the volume […]
March 4, 2019

It is too noisy and I can’t hear the phone call through my hearing aids.

It is too noisy and I can’t hear the phone call through my hearing aids.  If possible, increase the distance between you and the noise source. It is best to […]
March 4, 2019

Can I stream media (audio books, videos, music) from my mobile phone?

Can I stream media (audio books, videos, music) from my mobile phone?  Yes. Your hearing aids use Bluetooth Classic, the Hands Free Profile (HFP) and the Advanced Audio […]
March 4, 2019

Which Bluetooth® version does my phone need to support my hearing aids?

Which Bluetooth® version does my phone need to support my hearing aids?  Your hearing aids are Bluetooth® 4.2 certified. Any mobile device that supports Bluetooth and Hands […]